Posted 24th November 2021 | 1 Comment

RDG moves ahead with standardised smart ticketing

RDG moves ahead with standardised smart ticketing

THE Rail Delivery Group has signed a contract with a smart ticketing company which brings the prospect of standard electronic ticketing for all National Rail operators closer. The RDG is acting in advance of Great British Railways, which will inherit the scheme in due course. Unicard Ltd will provide its Host or Operator Smart Ticketing Processing System, or HOPS, which is being described as 'secure' and 'stable'. It will also work on other modes of public transport, and 'accommodate future growth'. The system will be suitable for smartcards and also digital alternatives, such as smartphones. A number of operators adopted smartcards and related technology when they were franchises, but until now there has been little consistency, and Unicard says its system will allow 17 operators to migrate from their present arrangements. Unicard CEO Sean Dickinson said: 'We have collaborated very closely with RDG to optimise the provision of our HOPS managed service, to support the evolving needs of RDG and the train operating companies in line with the Williams Rail Review.' RDG chief information officer Simon Moorhead added that the system 'also has the potential to support other forms of smart ticketing in the future'.

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  • Joel, London

    Smart tickets are a disincentive to travel for older and less well off people who may not be able to use or cannot afford computers. Some may not have trusted others to go to to buy tickets online, and almost certainly won't have smartphones. This is attacking the groups who most need rail transport for lack of a car, and is aimed solely at rail operators' convenience. By removing cash from their systems, they save bank charges, and ultimately don't need so many staff. Not something I and others can support.