First results of new passenger survey show most are satisfied
Almost nine out of 10 railway passengers are satisfied with their journeys, according to the latest survey by Transport Focus. The new Rail Customer Experience Survey has replaced the former National Passenger Survey, and more than 100,000 passengers were invited to respond.
Passenger journeys total sets new recordMore train journeys are being made in Britain than ever before, but the Office of Rail and Road has conceded that the new total of 1.83 billion for the year to March has been inflated to some extent by split ticketing.
New bi-mode locomotives on course to enter serviceA test freight train has been run by GB Railfreight from DP World’s London Gateway to Maritime Transport’s Hams Hall freight terminal in the West Midlands, using a new Class 99 bi-mode locomotive. Yesterday’s intermodal service is being hailed by GB Railfreight as a ‘significant milestone’.
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