The CrossCountry contract held by Arriva has been extended by three years to October 2019. Arriva has agreed to what the DfT has described as 'challenging targets' on performance. Rail minister Paul Maynard described the deal as a 'key milestone', while CrossCountry managing director Andy Cooper said: “We are delighted to have the opportunity to deliver even more for our customers over the next three years through this new agreement. Satisfaction is the theme for the range of investments we will be making, with better, faster journeys with more seats and free WiFi."
The chief operating officer at Govia Thameslink Railway is moving to HS1 after two and a half years. Dyan Crowther, who was previously LNW route director at Network Rail, moved to GTR during the months of mobilisation in mid-2014, and was one of the franchise’s original team of senior directors when it was launched. She will be replaced at GTR in November by Nick Brown, who until recently was managing director of two Transport for London divisions, London Underground and Rail.
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