Punctuality rules to tighten next month Punctuality rules to tighten next month

Timetables should be ‘fact, not fiction’, said a transport watchdog, after new rules measuring the punctuality of trains were announced by the Rail Delivery Group. From April actual train timings will be published to the minute at every calling point. The industry is already making internal use of this information in a bid to identify problems which delay trains. The Rail Delivery Group said the new system will be ‘the most transparent of all major railways in Europe’, and is ‘part of the industry’s wider programme of work to improve performance and increase customer satisfaction’.

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