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EmployerWest Midlands Railway & London Northwestern Railway
Posted21 May 2018


West Midlands Trains is proud to be one of the UK’s busiest rail operators and our bright, new franchise aims to give the people and businesses of some of the most dynamic and exciting regions, the rail service they’ve always wanted.

It will be bigger, better, more affordable and one we can all be proud of and prosper from. We’re investing an impressive £1 billion across the network, providing new and smartly presented trains, brighter, better stations and cheaper travel.

We’re proud of our new franchise and believe, not only in investing in our service, but our employees too. Therefore, we’re investing an extra £13 million on staff training, providing them with the tools to ensure our customers have a great experience from start to finish.

As part of our ongoing growth, we are recruiting a number of key roles to help drive this progress forward. We’re seeking collaborative and inclusive innovators who can understand our customer’s needs and continue developing positive relationships. We are looking for inspiring leaders who can deliver a service that our customers deserve, whilst promoting an accessible and collaborative workforce which makes West Midlands Trains a great place to work.

We’re currently looking for the right people for the following roles:

Customer Experience

• Head of Stakeholder and Community (West Midlands Railway)

• Head of Stakeholder and Community (London Northwestern Railway)

• Area Station Manager (Birmingham New St)

• Station Manager (North Area)

• Station Manager (London Euston)


• Head of Train Presentation

• Head of Fleet Commercial

• Production Manager

In addition to a competitive salary, joining us offers a wealth of benefits including free First Class travel on Abellio trains for you, your partner and dependent children, 75% discount on all other train travel over most of the UK rail network and a contributory defined salary pension.

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