Passengers ‘let down’ as timetable deadline slips Passengers ‘let down’ as timetable deadline slips

The deadline for finalising timetables for May has slipped, which means that the 12-week booking horizon will not be available to all passengers as summer approaches. An internal review has been launched in a bid to discover the causes, while watchdog Transport Focus has accused the industry of ‘letting passengers down’. The Office of Rail and Road says it is concerned, and will also be investigating ‘how the issue arose’. The Rail Delivery Group has attributed the delay to the unusually large number of timings which will be amended. These affect some four million services, or about six times as many as usual.

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