Opinions » Interviews
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Published: December 2007
Right man, right place, right time
Tim Shoveller - Managing Director at East Midland Trains
Whether it is with louder whistles or atomic watches, TIM SHOVELLER has a reputation for getting trains to run on time. As the managing director of new franchise East Midlands Trains told PAUL WHITING, it is not rocket science – just giving good customer service Read full
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Published: November 2007
Listen and learn is route to success
Fiona Taylor - Route Director (Sussex) at Network Rail
After running a busy airport terminal, FIONA TAYLOR landed a top job with Network Rail. PAUL WHITING met up with the route director, Sussex, at equally busy London Victoria station to talk about her passion – looking after the customer. Read full
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Published: October 2007
Forecast is bright for The Island Line
Andy Naylor - General Manager at Island Line
Running 70-year-old Tube trains may not be cutting edge but it can be a stimulating affair. PAUL WHITING took a trip across the Solent to talk to Island Line general manager ANDY NAYLOR about the transformation taking place on the sunshine isle. Read full
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Published: September 2007
Creating the chemistry of success
Paul Smart - Managing Director at Freightliner Heavy Haul
It’s a long way from forensic science to heavy haul freight. Paul Smart, now MD of Freightliner Heavy Haul, tells Paul Whiting about finding the formula that turned an emerging company into a success story in just seven years. Read full
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Published: May 2007
New blood in the North East
Ian Yeowart - Managing Director at Grand Central
Ian Yeowart is inching towards giving Sunderland a direct train link to London. He tells Chris Gray about the battle to make Grand Central a reality and why success will be a vindication of former BR staff. Read full